ClipTouch Help Topics

• –  Enabling authentication for ClipTouch 1.2 and Final Cut Server installed on OS X Client
• –  Installing Final Cut Server on Lion and Lion Server
  
• –  Troubleshooting ClipTouch iPad connectivity issues
  
• –  Improving the thumbnail quality
  

If you need additional help with ClipTouch or want to provide feedback, please contact us via the webform.

Enabling authentication for ClipTouch 1.2 and Final Cut Server installed on OS X Client

ClipTouch 1.2 works out-of-the-box with Final Cut Server installed on OS X Server without the need for any further configuration.

If you run Final Cut Server on OS X Client, direct authentication requires a simple change to your user account password policies to enable support for CRAM-MD5 authentication:

For each user account accessing Final Cut Server:

And then reset the password of the user using:

(The password reset can also be performed via System Preferences).

Optionally enable CRAM-MD5 password support for new users:

Installing Final Cut Server on Lion and Lion Server

Final Cut Server installs okay on OS X Lion and Lion Server, but in its default configuration authentication fails from both the Java Client, and from ClipTouch. In order to use Final Cut Server running on OS X Lion, please run the following commands:

1. Switch the Final Cut Server authentication mode to use CRAM-MD5 passwords by executing following command in Terminal:
   
   
   sudo defaults write /Library/Preferences/com.apple.FinalCutServer.settings "AUTH_TYPE" -int 2
2. Restart Final Cut Server via the System Preference pane.


3. If your Final Cut Server is installed on OS X Lion Client, you must also enable CRAM-MD5 password support for any user accounts you have configured to access Final Cut Server.
   
   For each user account accessing Final Cut Server:
   
   
   sudo pwpolicy -u username -sethashtypes CRAM-MD5 on
   And then reset the password of the user using:
   
   
   sudo pwpolicy -a username -u username -setpassword
   (The password reset can also be performed via System Preferences).
   
   Optionally enable CRAM-MD5 password support for new users:
   
   
   sudo pwpolicy -setglobalhashtypes CRAM-MD5 on
   Please note that Lion Server has CRAM-MD5 enabled by default for user accounts and does not require this step.


4. If your Final Cut Server is installed on Lion Server, you have to also manually configure the webserver to show the Final Cut Server start page. Depending on the webserver sites configuration you use, simply add the required rewrite rule to the appropriate virtual host. The required lines of http configuration can be found here:
   
   
   /Library/Application\ Support/Final\ Cut\ Server/Final\ Cut\ Server.bundle/Contents/Resources/share/conf/client_apache2.conf
Please note that on Lion Client the automatic configuration of the webserver works correctly and this step is not required.

Your Final Cut Server is now configured to accept authentication from both the Java Client, and ClipTouch 1.2.

If you require consultancy with configuring, migrating or supporting your Final Cut Server system under Lion, feel free to contact us.

Troubleshooting ClipTouch iPad connectivity issues

ClipTouch requires access to Final Cut Server v1.5.1 (or later) on ports 8826 and 8891. Please note that 8826 is a port that is not required by the Final Cut Server Java client. Make sure that this port is reachable from your iPad. To test the connectivity to the additional port, you can open following url in Safari on your iPad:

http://ip.address.of.your.server:8826

(Replace "ip.address.of.your.server" with the IP address). Safari should finish loading this page immediately and display a white empty page (but not an error message).

Improving the thumbnail quality

ClipTouch uses the thumbnails created automatically by Final Cut Server.
If you want higher resolution thumbnails, simply adjust the JPEG Thumbnail Proxy transcode setting in your Final Cut Server preferences.